callmemadam (callmemadam) wrote,
callmemadam
callmemadam

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My new glasses: update

You won’t believe this, friends. This morning, I went to the opticians to collect my new specs with the broken frame replaced. This time the manager (he who did *nothing* last time), dealt with me himself. He tried the specs on me, took them away for adjustment and when he came back, said he was sending them away for completely new frame and lenses. He showed me the problem: one lens had a spider web effect all over it. I could have cried. First, I’m told that the frame broke because of a certain spray they use. Then I’m told that adjusting the frame damaged the lens. He’s going to get them to adjust the frames to my measurements before fitting in the lenses.

When he’d done, I told him, very quietly, that I thought he had not behaved well on my previous visit, leaving his junior to cope on her own. He apologised. Just yesterday, I received a customer satisfaction survey, which I haven’t yet filled in. I hope it gives me scope to say exactly what I think of their service. I went away feeling really down and bought a new T shirt in the White Stuff sale, hoping to cheer myself up. It didn’t work. I don’t usually moan on LJ but this is the giddy limit, as my Mum would have said.
When I eventually get a satisfactory pair, I shall be asking for a discount for my inconvenience.

Cricket starts soon, eek! The sudden, dramatic changes in fortune are what makes Test Cricket the BEST.
Tags: clothes, health matters, test cricket
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